Privacy Policy

Your Privacy Matters to Us

At Houselink360 CRM*, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access and use our CRM application.

Data Collection

We collect personal information when you use our CRM app, including but not limited to:

• Full name
• Email address
• Phone number
• Login credentials (email and password)

We may also collect usage-related data such as records created, updated, or viewed within the CRM to ensure proper functionality of the application.

Use of Data

The information we collect is used to:

• Create and manage user accounts.
• Authenticate users and provide secure access.
• Enable role-based access for Staff and Agent users.
• Manage customer and property-related data within the CRM.
• Provide customer support and respond to inquiries.
• Improve app performance and user experience.

We do not use your data for unauthorized advertising or unrelated purposes.

Data Security

We take appropriate security measures to protect your personal information:

• Access to data is restricted and role-based.
• Reasonable safeguards are implemented to prevent unauthorized access, alteration, or disclosure.

Third-Party Sharing

Houselink360* CRM does not sell, rent, or share your personal information with third parties without your consent, except as necessary to provide our services.

We may also share your information if required by law or to protect our rights or the rights of others.

Account Deletion

Users can request deletion of their account and related data at any time.

How to request account deletion:

After verification, the account and associated data will be deleted within 7 working days.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data.